Incorrect assembly or the installation of third party parts
Accidental or intentional damage, abuse or neglect
Improper storage/care of the unit
A receipt from an authorised Joolz retailer is required to fullfill a warranty claim. If you no longer have a receipt, we recommend contacting the authorised retailer that you purchased from to obtain a copy if available.
Any existing issues or parts/accessories missing at the time of purchase will not be covered under warranty.