joolz contact information


contact


GENERAL CONTACT

If you have a question or want to share your thoughts or suggestions, we would love to hear from you! Send feedback, or general non-urgent inquiries by emailing info@tabc.com.au


FOR PRESS INQUIRIES CONTACT:

For press inquiries and marketing/influencer collaboration contact: marketing@tabc.com.au


WHOLESALE ACCOUNT OPENING CONTACT:

If you would like to carry Joolz at your retail store or website, 

please contact: info@tabc.com.au


AFTER-SALES SUPPORT & WARRANTY INQUIRIES CONTACT:

You can contact us by emailing info@tabc.com.au, or call our Customer Service team on 1-1300 661 885. We are available to assist you Monday through Friday between 9.00 AM – 5.00 PM Eastern time. Please leave a message with your contact details if no one is able to answer your call. Also, send an email to info@tabc.com.au with the below info to speed your request.


  • Where did you purchase the Joolz stroller?
  • What model and color did you purchase?
  • When did you purchase the Joolz stroller? (If you have an invoice or a receipt, you can attach it to this e-mail)
  • Please provide the serial number. (This can be found near the under storage basket for the Geo2, underneath the under storage basket for the Hub and Day3)
  • Please describe the issue and send any images and/or video of the issue that can help us assess it?
  • Is your Joolz registered for the 2 year or lifetime warranty? (this is done via our website not the postcard)

compact & lightweight


With a width of just 45cm, it’s small enough to fit in the car, train or bus. The cot only weighs 3.6 kg, and it’s still wonderfully light when attached to the frame (8kg in total). 

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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