- Digital version of your proof of purchase (Please attach your receipt as PNG or JPG/JPEG)
- Serial-number of your product (please check the location and format of the serial-number in the examples below)
- Please choose the correct product family (Joolz Day+, Joolz Geo²), before you enter the serial number, since the product family and serial-number are linked.
- Please make sure to use the right format using only capitals and without spacing (DAY+CH123456, ACH123456, HUB+CH123456, HCH123456, GCH2123456, AERCH123456)